Warranty and Return

Warranty and Return

We pride our lamp product quality with strict quality control .We offer 2 years warranty for all lamp product fixtures .

If you do not receive the cargo ,pls provide the tracking No. for us for checking ,or contact us  : cs@udesignhome.com for more info.

If the product have defect, crack or broken during transit ,pls take pictures for us and contact us : cs@udesignhome.com ,We will see if you will return the cargo ,or we refund you money for the defect.

Any questions after receiving cargo ,pls feel free to contact us  : cs@udesignhome.com

Return Shipping Costs & Address 

We aim to offer services that will benefit all of our loyal customers. All of our other worldwide customers can return to our warehouse. Please always Contact Us prior to returning the items by submitting a ticket to obtain an R.M.A form (Return Merchandize Authorization) with the related address.

1. All shipping fees are at the customers expense. This includes shipping fees for a return or exchange. Shipping fees are non-refundable.

2. Please contact your local post office to confirm the actual return shipping fee. We recommend you use the cheapest registered airmail method (Like Chinapost) that is available.